Refund Policy

Medical Debt Reduction Services:

We at RemediAI Incorporated are dedicated to providing exceptional service to our clients seeking assistance with reducing their medical debt. We understand the financial burden that medical expenses can impose and are committed to helping alleviate that burden. To ensure your satisfaction, we offer a comprehensive refund policy outlined below:

Eligibility for Refund:

1.1. Clients must have paid the one-time fee for our medical debt reduction services to be eligible for a refund.

1.2. The refund request must be made within 90 days of the date of payment.

Refund Amount and Notification:

2.1. If we are unable to reduce your medical debt by at least 10% within 90 days from the date of payment, you will be eligible for a full refund of the one-time fee.

2.2. We will promptly notify you if we determine that we have not met the required debt reduction threshold within the specified timeframe.

2.3. Upon notification, we will initiate the refund process within 7 business days.

Submission of Refund Request:

3.1. To request a refund, clients do not need to initiate the process. We will proactively refund your one-time fee if we are unable to meet the required debt reduction threshold within 90 days.

3.2. You may contact our customer support team if you have any questions or concerns regarding the refund.

Resolution Efforts:

4.1. We will diligently work to resolve your medical debt within 90 days from the date of payment.

4.2. If we encounter challenges that prevent us from resolving your debt within the specified timeframe, we will provide regular updates on the progress and expected resolution timeline.

Exclusions:

5.1. Refunds will not be granted if the client has failed to provide accurate and complete information necessary for the medical debt reduction process.

5.2. Refunds will not be provided for any fees or charges imposed by healthcare providers, credit card companies, or third parties.

Limitations:

6.1. Our refund policy applies exclusively to the one-time fee paid for our medical debt reduction services.

6.2. Refunds are not applicable to any additional services or charges incurred during the medical debt reduction process.

Changes to the Refund Policy:

7.1. RemediAI Incorporated reserves the right to modify or update this refund policy at any time. In such cases, the revised policy will be posted on our website with the updated effective date.

We strive to achieve substantial reductions in medical debt and aim to provide you with the best possible outcome. If we are unable to meet the 10% reduction threshold within 90 days, we will promptly refund your one-time fee in full. Please note that the outcome may vary based on individual circumstances and the complexity of the debts involved.

For any questions or concerns regarding our refund policy, please contact our customer support team at support@remediai.com.

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Your satisfaction is guaranteed. Learn more about our Refund Policy.